Razor E100 Electric Scooter Review

Average Reviews:

(More customer reviews)Here's my experience with this scooter:I bought it for my 8 yo daughter.It worked for exactly 1 minute and then the motor wouldn't turn anymore.The box says "Don't return to the store.Call the manufacturer and we'll take care of you".So I called Razor.The customer service lady had me go through the motion of "troubleshooting" the problem.She concluded "It's very common, the battery died because these things sit on the shelf too long, I'll send you new batteries." Two weeks later, the batteries arrived.It was not a trivial task to replace them.You have to disassemble the entire deck of the scooter and induced wear and tear on the screws and mounts. Charged it back up and guess what - NO GO.Called Razor for the second time.The customer service lady had me go through the motion of "troubleshooting" the problem.She now concluded "Oh, it's the wiring assembly to the batteries that's faulty.I will send you a new wiring kit."Two weeks later, the kit arrived.The same painful procedure to disassemble the scooter and install the wiring kit.More wear and tear on the screws.Charged it back up and guess what - NO GO.Called Razor for the third time.The customer service lady had me go through the motion of "troubleshooting" the problem.She now concluded "Oh, it's the fuse assembly that's faulty.I will send you a new one."Two weeks later, the fuse arrived.The same painful procedure to disassemble the scooter and install the fuse.More wear and tear on the screws.Charged it back up and guess what - NO GO.Called Razor for the fourth time.The customer service lady had me go through the motion of "troubleshooting" the problem.She now concluded "Oh, it must be the battery charger.I will send you a new one."Two weeks later, the new charger arrived.Charged it back up and guess what - NO GO.By now, I was convinced that the motor is fried and there's no fixing that.Called Razor for the fifth time.The customer service lady had me go through the motion of "troubleshooting" the problem.She now got all upset like it's my problem that nothing has worked.She suggested I take it to a lawn & garden shop to have a technician "look at it" at my expense.So here's the moral of the story: Razor will play the "parts game" with you to death until your return deadline with Amazon runs out.So, if your scooter doesn't work, send it back to Amazon ASAP.Do not pass GO and absolutely do not call Razor or your're SCREWED!!!

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Product Description:
Cruise around the neighborhood in style with the Razor E100 electric scooter. Boasting a chain-driven, high-torque motor, and a handy twist-grip throttle, the E100 is the perfect device for pre-teens and teens wanting to zip over to a friend's house or head to the park. Unlike Razor's E300S and E500S scooters--whose motors start from a standing position--the E100 requires a small manual kickoff to 3 miles per hour before starting (the rider presses a trigger to engage the motor). Once the rider is on the move, however, the electric motor ramps up to 10 miles per hour--fast enough to have fun, but not fast enough to be a menace on the street or sidewalk. And thanks to the long-life rechargeable battery, which takes about eight hours to fully charge, riders can cruise for up to 40 minutes at a stretch.
Other details include a folding handlebar mechanism for easy storage and transport, an 8-inch pneumatic front tire and 4.9-inch polyurethane rear wheel, and a hand-operated front brake. The E100 is recommended for ages 8 and older and offers a maximum weight capacity of 120 pounds. It also comes with a pair of 12-volt batteries, a charger, and tools and is backed by a 90-day warranty.
The buyer and rider of the E100 scooter are responsible for knowing and obeying all local, state, and federal regulations regarding the riding and use of scooters.
Key Features:

About Razor
Founded in June 2000, Razor USA, LLC is a privately held company based in Cerritos, California and holds the worldwide rights to the Razor® brand. Home of the wildly popular Razor kick scooter, Razor has other scooters like the E100, E200, and E300--all electric scooters. The cutting-edge line of Razor products also includes the Dirt Rocket, Pocket Mod, Pocket Rocket, Ground Force, a line of electric powered ride-on toys, and a junior line of scooters. Razor also offers an action video--RVM--featuring Team Razor (pro scooter athletes ages 9 to 20, who tour the world participating in demonstrations and competitions). Razor has numerous awards including Toy Industry Association's "Toy of the Year" and "Toy of the Year" honors from TIME, Parents, Parenting, Sports Illustrated for Kids, Nick Jr., and U.S. News & World Report.

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